Home :: Contact & Ordering Information

Contact & Ordering Information

Ordering Information

  • Click on the "Buy Now" button or the product's picture to see more details about the item. Then to order or purchase click on the "Add to Cart" button.
  • To view the contents of your cart, click the "View Cart" button on the right hand side information menu under "YOUR CART".
  • When you are ready to checkout click on the "CHECKOUT" button at the top of your screen or the blue "Checkout" button.
  • At this time your personal details will be entered.
  • If you are a returning customer, enter your username and password that was entered the first time registering.
  • If you are a new customer please register your personal details.
  • There is a place for a Model Number, if that information is available please share the Model with us. If you order a part that doesn't belong on that Model we can correct the problem before it leaves our warehouse.
  • Helpful hint: enter a username - like your first name. Then you will be able to receive the password with your email address. If the shopping cart automatically assigns the user name it is impossible to retrieve the information. That will require you to re-register every time you return for re-ordering.
  • If you forgot your password, enter your user name and email address. A link to reset your password will be emailed to your address. This will allow you to log-in to the website and see all the previous orders.
  • Once logged in to the shopping cart, the order information will be right there with your information. On the right-handed side it is possible to "Modify" the information.
  • Please double check the email address & phone number, make corrections if necessary.
  • Choose the type of credit card that will be used. If the transaction fails, please check this box. If it is a Visa and MasterCard is in the box the transaction will fail.
  • It is important for Credit Card purchases that the name on the card and billing address match. Middle initials must also be included or the credit card company will decline your purchase.
  • Once the credit card information is completed, click on the "Submit" button which will complete the transaction.
  • A page will appear that your order is being placed.
  • Finally, you will be presented with an invoice number. In addition, if you entered an e-mail address at time of checkout, you will receive an automatic invoice confirmation. If you need to make any changes to your order, please do not hesitate to call us. We're here to help.

Your transactions are completely secure.

R J Bowers Distributors, Inc holds a website identity assurance warranty of $250,000. This means that you are insured for up to $250,000 when relying on the information provided by Id Authority on this site.


http://www.rjbowers.com/ has been validated and is authentic.
http://www.rjbowers.com/ also uses SSL Secure Sockets Layer (SSL) for secure transactions.
NOTE: All information held is strictly confidential.

Forms of Payment
We accept Visa, MasterCard, Discover and American Express. Although all online transactions are encrypted and secure, if you do not feel comfortable transmitting your credit card number and other information over the internet, call us directly to place your order with one of our customer representatives. You may also fax a print-out of your shopping cart contents to 1-866-325-5871 or 1-815-399-8854 and we'll charge your card manually. In order to process a faxed order, we will need the credit card number and expiration date along with the correct billing & shipping address, telephone number, and 3 digit security codes. (VISA and MasterCard security code is the last 3 digit number located in the back of the card. AMEX security code is a 4 digit number located in the front of the card).

Pre-payment with a personal check or company check is accepted. Mail your order information and check to the address listed below. Once the check has cleared your bank we will ship the order. This process takes 5-7 days after we have received the check before the order can be shipped.
ACH transaction from your checking account is also accepted. When placing this type of transaction; the complete routing number & bank account with bank name and address. This will take 1-3 days to process but it faster than sending a check by mail. Please call to a CSR for further informtaion.
Purchased orders are accepted from schools, hospitals and government agencies, inside continental U.S. You must complete the following processes: (1) Fax us a letter on your letterhead formally requesting us to accept your purchase orders; (2) Fax a copy of the PO detailing the items to be purchased to 815-399-8854. The terms are standard 30 day net. Please note that an account application may take 3-5 days to complete before the order is shipped out.

Contact Us:

R J Bowers Distributors Inc
2003 Harrison Ave
Rockford, IL 61104
Store Hours: Monday - Friday 8:00 AM to 5:00 PM CST
Stop by the store
We Repair All Types of Pressure Washers

 

Call Us: Monday - Friday 8:00 AM to 5:00 PM CST

1-800-383-6584
1-815-399-8839
Talk to our Customer Service Dept of ordering
Talk with Tech Support for answers to problems with your pressure washer.

Email Us: 24 Hours / 7 Days

livehelp@rjbowers.com
orders@rjbowers.com
parts@rjbowers.com

Purchase On our website: 24/7 www.rjbowers.com

We have been in business over 60 years in the Rockford Area. The last 27 years has been in cleaning equipment sales, parts, accessories, detergents & service.

We appreciate all our customers.